car rental in palm jumeirah

Frequently Asked Questions

Q: How can I change or cancel my reservation?
A: You can use this web site to change or cancel a reservation. Simply choose the required option via the 'Quotes & Bookings' section of our website.
Q: What do I need to bring with me to the counter to rent a car?
A: All drivers of the vehicle will need to be present and provide a valid drivers license and credit card in their own name. Drivers with an overseas licensee must provide their country license, international license and passport. Also, if you have any discounts,Coupons, or corporate/government identification they must be presented upon arrival.
Q: Is there a charge if I cancel my reservation?
A: There is no charge if reservations are cancelled 24 Hrs (One day ) prior to your pickup date.
Q: Can I drive the car outside the state/Territory?
A: For driving outside of the state/territory you collected the car, you must inform the location you are renting from.
Q: Can I use someone else's credit card?
A: For security purposes of the credit card holder all renters and additional drivers must have a credit card in their own name.
Q: How do I extend my rental and will it change my rate?
A: To extend your rental, you must contact the location where the car was rented. Any changes in your rental may change the rate.
Q: What should I do if I have an accident or the vehicle breaks down?
A: First contact the police to complete an accident report and immediately contact the location the car was rented from. For breakdown we have our team who works for 24*365.
Q: Can I rent a car with an International drivers license?
A: If you have a valid International Drivers License or a License which is in English then you are able to drive in Dubai. You are unable to drive in Dubai if your Driver's license is in another language other than English. Your international drivers the license must include a photo of yourself and you will be required to present your passport with your license.